Testimonial - May 2016
I wanted to take an opportunity to write following our positive experience with you and the rest of the team at R. Moore Homes during the build of our custom home in Kirby.
As you may remember, when Dave & I decided to build a custom home, we met with a number of different builders. We decided to go with you and R. Moore Homes based on the personalized attention and genuine commitment we received from the very first day we met. I am happy to report, many months later that we were not disappointed... that personal touch and level of service was consistent throughout every step of the process, from the initial researching all the way through to after care service. You and the rest of the team always offered your assistance and flexibility, even during the challenges we faced including working with Ganaraska Conservation Authorities and of course with the bank financing.
During the build process, I always felt you and the team went above & beyond to return my calls and emails promptly and you always accommodated my schedule and availability to arrange meetings at the most convenient times for us including on evenings and weekends. All of our concerns along the process were always dealt with to our satisfaction. You were patient with us during the selections and upgrade option appointments (so many options,.... so hard to choose!!) and we really appreciated that. You all continued to be very accommodating with us when we made a selection, and then changed our minds, again greatly appreciated.
In addition to the great service, the R. Moore Homes team turned out a quality home and Dave & I look forward to making many memories here in the years to come.
Our custom home building process was truly an all around great experience. I would not hesitate to share our experience or showcase our lovely home to anyone considering building custom with R. Moore Homes.