Diane & Jack
Building our new home we decided to go the Pre-fabricated home route. We had visited and viewed models from many Pre-fabricated home builders, yet had a hard time finding out exact prices of the home as well as just not having that personal customer service feeling from most. R Moore Homes had a large selection of model homes on their website that we viewed and decided to go into their office to ask some questions. When we arrived at the office we found they had a large assortment of model home plans that we could take with us which also included a complete price list of each model home, unlike some other companies we visited who kept us in the dark with the model home prices. R Moore Homes had excellent customer service from the moment we walked in and focused on what we were looking for and how they could make it happen. It was at that point we decided to make R Moore Homes our choice of builders.
We worked with the floor plan designer giving him a set budget amount to meet our needs. He found a model home design (the Almonte) for us to start off as a base and worked with us continually to create and modify the dream home we were looking for. Many changes were made during the floor plan process, and he had opinions and great suggestions of how to make things work better for us, which we appreciated to the fullest.
It was an exciting time for us to be building our dream home and the floor plan designer stayed in contact with us every step of the way. The home we choose is one of the Energy Star efficient homes that R Moore Homes offers. Once we had agreed on the floor plan all that was left was the home to be delivered.
The house arrived and the floor plan designer as well as the Project Manager and their crew were there with us making sure everything went right. The crew started work immediately once the home was put onto the foundation. Every day from that point on the crew was at our home working to complete it. The Project Manager stayed in contact with us every day keeping us updated with the progress of the completion crew. The Project Manager went in on a daily basis overlooking the crew’s work and addressing any issues that needed to be refined. The crew even went the extra mile hooking up the outside lights for us that we had purchased recently at a hardware store. It’s these little extra’s that make Guildcrest /R Moore homes stand out from the rest of the builders in our books.
Being an Energy Efficient they installed other components in our home (life breath system) which attributed to our home energy savings. Some tests needed to be done for the energy efficiency and our home passed the test with flying colors. We have already noticed a huge difference in our hydro bills as well as the quality of air in our home.
We moved into our home a month prior to the expected completion date. Upon signing off on our new home the Project Manager showed and taught us about all the energy efficient equipment as well as giving us all the manuals and warranties that came with our home. He also went around with us and noted any thing that needed to have a minor repair. His crew came back that following week and completed the minor repairs on his list. They even keep in contact with us on a regular basis now that we are living in the home to ask if there are any area’s of concern with our new home.
We’ve had no issues since living in our home and if we did R Moore homes would be there in an instant to rectify the situation.
We love our new home and how it became exactly what we were looking for. We would certainly refer Guildcrest /R Moore homes to anyone who is thinking of building a Pre –fabricated home. If you are looking for a quality home, with outstanding customer service and excellent workmanship then R Moore Homes is the best choice and the right choice.
Diane Barbeau & Jack Perrault